Refunds and cancellation
How to cancel a service you have paid for, and when and how you get your money back.
Last updated
Cancelling before the service starts
You can cancel at any time before the service starts and get a full refund of the amount you paid.
Cancelling after the service starts
If you cancel after the service has started, we refund the amount for the part of the service not yet delivered.
If we cannot deliver
If we cancel, or cannot deliver the service on the agreed date and you do not want a new date, you get a full refund.
Failed or duplicate payments
If money left your account but the payment failed, or you were charged twice, the extra amount is refunded in full. Most failed payments are reversed by the bank automatically.
How to ask for a refund
Email or message us within 7 days of the payment, or of the cancelled date, with your name, the payment reference and the reason.
Rise India Fintech Private LimitedRegistered office: N-1404, Sector 66, Golf Course Extension Road, DLF QE, Gurugram, Haryana 122002Email: ajay@rifite.comPhone: +91 98703 33820When you get your money
We reply within 3 working days. An approved refund is sent to the account or card you paid from within 5 to 7 working days. Your bank may take a few more days to show it.